Patchwork Kilim

At NomadicArt, we understand that each Persian rug is not just a home décor item but a valuable investment. To help you maintain the beauty and longevity of your rug, follow these care guidelines:

Routine Maintenance:

• Vacuum Regularly: Gently vacuum your rug at least once a week to remove dirt and debris. Avoid using a beater bar or rotating brushes, which can damage the rug fibers.
• Rotate Your Rug: Rotate your rug 180 degrees every six months to ensure even wear and fading, especially if part of the rug is exposed to sunlight or heavy traffic.

Spot Cleaning:

• Immediate Action: In the event of spills, blot immediately with a clean, white cloth. Do not rub, as this can work the stain deeper into the fibers.
• Mild Detergent: For persistent stains, use a mild detergent mixed with water. Test any cleaning solution on a small, inconspicuous area of the rug first to ensure colorfastness.
• Dry Thoroughly: After spot cleaning, ensure the rug is completely dry before placing it back on the floor. Use fans or a hairdryer to speed up the drying process if necessary.

Professional Cleaning:

• Annual Cleaning: We recommend having your Persian rug professionally cleaned once a year to restore its natural beauty and extend its life. Look for cleaners who specialize in handmade rugs.
• Repair Services: For any tears or damage, consult a professional rug repair service to maintain the integrity and value of your rug.

Avoiding Damage:

• Sunlight: Protect your rug from prolonged sun exposure, which can cause fading. Use curtains or blinds to reduce direct sunlight.
• Furniture Placement: Use furniture coasters to distribute the weight and prevent pressure marks. Avoid sharp edges on your rug’s surface.

Storage:

• Long-Term Storage: If you need to store your rug, roll it with the pile inward and wrap it in breathable fabric. Store in a cool, dry place away from direct sunlight or damp areas.

By following these care instructions, you can ensure that your NomadicArt Persian rug remains a cherished part of your home for years to come. For further assistance or specific concerns, please contact our customer support team.

Delivery & Shipping Information for NomadicArt

At NomadicArt, we are committed to delivering your chosen piece of artistry right to your doorstep, anywhere in the UK. Here’s how we ensure your new rug arrives safely and efficiently:

Standard Delivery:

• Delivery Time: Expect your rug to arrive within 3-5 business days.
• Cost: Free delivery on all orders over £300. For orders under £300, a standard shipping fee of £10 applies.
• Carrier: We partner with reputable carriers to ensure a safe and timely delivery.

Express Delivery:

• Delivery Time: Need it sooner? Opt for our express delivery and receive your rug within 1-2 business days.
• Cost: An express delivery charge of £25 applies.

Packaging:

• Each rug is rolled and securely wrapped in protective plastic to guard against the elements. For larger or more delicate pieces, additional robust packaging is used to ensure your rug remains in pristine condition.

Tracking Your Order:

• Upon dispatch, you will receive a tracking number via email so you can follow your rug’s journey to your home.

Special Handling:

• For oversized or exceptionally delicate rugs, special handling and delivery arrangements may be needed. Please contact our customer service for bespoke delivery options.

Customer Service:

• Have questions or need assistance with your delivery? Our customer support team is here to help every step of the way. Contact us at sales@nomadicart.com or call us directly.

We at NomadicArt pride ourselves on ensuring that each exquisite rug reaches you in perfect condition, ready to enhance your space with its timeless beauty.